Organizational Resilience has evolved as one of the core performance drivers in 2020. While conceptually an old idea, many companies still struggle a lot to prepare for, adapt to, and learn from changes in their environment. In most recent times, digitalization and AI/ML offer new opportunities to manage resilience strategically.
Making maximum use of these, however, requires a holistic management approach in addition to technological capability. Based on our latest research, we present in our talk a framework of three different levels of creating a resilient AND innovative organization – and illustrate it with different case studies from various organizations.